Services

Five service areas that are closely linked in practice: rolling out Copilot and AI agents requires clean identities, governed permissions and classified data. Each area states how much project experience is behind it.

Microsoft 365 transformation and tenant-to-tenant migration

Bringing workplace services together – in mergers and acquisitions, consolidation or cloud adoption.

Topics
  • Transformation assessments in mergers and acquisitions
  • Tenant-to-tenant migration: Entra ID, Exchange Online, SharePoint Online, OneDrive, Teams
  • Exchange hybrid migrations and cross-tenant access
  • Governance and structural standards for Teams, SharePoint and OneDrive in the target tenant
  • Steering nearshore and offshore teams
Typical deliverables
  • Assessment and migration architecture
  • Project structure, effort estimate and wave planning
  • Cut-over runbooks and handover to operations
Experience level
Core competence. Most recently five years in a global insurance group's workplace transformation programme (20 subsidiaries, more than 20,000 users); before that, among others, Exchange hybrid migrations for more than 9,000 mailboxes and the consolidation of six tenants (approx. 25,000 accounts).

Microsoft 365 Copilot readiness and governance

Getting Microsoft 365 environments ready for Copilot and AI – securely, compliantly and with a clear governance model.

Topics
  • Analysing and cleaning up permissions and oversharing
  • Governance for Copilot and AI agents: ownership, approvals, lifecycle
  • Data classification as a prerequisite (see Microsoft Purview)
  • Pilot with a defined user group and success criteria
Typical deliverables
  • Readiness assessment with a prioritised action list
  • Governance model
  • Pilot concept
Experience level
Project experience in the foundations Copilot depends on: identities, permissions and structural standards for Teams, SharePoint and OneDrive. Copilot-specific: certified (Agentic AI Business Solutions Architect Expert) with hands-on labs.

Identity and access with Microsoft Entra ID

Securing identities and limiting admin rights – in the cloud and on-premises.

Topics
  • Conditional Access, MFA and authentication methods
  • Privileged Identity Management and tenant hardening
  • Cross-tenant access and external identities
  • Tier-0 administration model for Active Directory
  • Active Directory forest recovery: concept, tests, training
Typical deliverables
  • Target design for identity and admin model
  • Configuration and rollout plan
  • Tested recovery procedures
Experience level
Core competence since 2005: Active Directory forest migration with approx. 150,000 users, group-wide tier-0 model, forest recovery implementations at banks and an automotive manufacturer. Entra ID security deepened hands-on in 2026 (Azure Security Engineer Associate).

Information protection and compliance with Microsoft Purview

Classify and protect data before AI tools get broad access to it.

Topics
  • Sensitivity label taxonomy, label and container policies
  • Data Loss Prevention (DLP)
  • Retention, data lifecycle management and audit
  • DSPM for AI
  • Mapped to GDPR, NIS2 and DORA
Typical deliverables
  • Label concept aligned with data protection and information security
  • Configuration and rollout plan
  • End-user communication
Experience level
Certified (Information Security Administrator Associate); evaluation and reference implementation in an own development tenant. Project context: interfaces with the group-wide Purview rollout in the last transformation programme, from the role of migration architect. Preferably delivered together with migration and readiness projects.

Agentic AI with Microsoft 365 Copilot and Microsoft Foundry

The step into Microsoft's agentic AI portfolio – on a clean data foundation.

Topics
  • Agents with Microsoft Copilot Studio
  • Microsoft Foundry and Azure AI Search
  • Grounding on SharePoint – why permissions decide answer quality
  • Hypervelocity Engineering, Microsoft's framework for AI-accelerated engineering delivery
Typical deliverables
  • Use-case assessment
  • Architecture draft
  • Prototype
Experience level
Certified (Agentic AI Business Solutions Architect Expert, Azure AI Apps and Agents Developer Associate) and completed Microsoft's "Frontier Transformation Engineer" programme; agents built in hands-on labs so far.

Way of working and tools

Design and implementation belong together: architecture and implementation steps are documented in a structured way, recurring tasks are automated with PowerShell and Microsoft Graph – supported by GitHub Copilot. New topics are tested in an own development tenant first.

Not part of the offering

Custom software development as the main deliverable, 24/7 operations and licence reselling.

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